SSLC Social Science (EM): Consumer Education and Protection | Model Question-answers

SSLC Social Science Solved Questions/Model Questions and Answers (Q&A) on the Lesson: Consumer Education and Protection for the SSLC English Medium students have been updated in this post below. The students of SSLC can make use of this Online Study Package to get good scores in the SSLC examinations.

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SSLC Social Science (EM): Consumer Education and Protection

Consumer Education and Protection

One Marks Questions

Answer: A consumer is a person who buys goods or hires or avails services for a consideration called Price or Wages.

Answer: Every consumer gets quality goods and services.

Answer: The Right to Protect against the marketing of goods that are hazardous to life and property of the consumers.

Answer: 1986

Answer: state government

Answer: March 15 every year is celebrated as World Consumers Day.

Answer: Some women of Mumbai started a movement called AWARE.

Answer: Lord Curzan

Answer: Press of India

Answer: W.C. Banerjee

Answer: 1858

Answer: Unity among the people of India.

Liberal Nationalism

Answer: 1905

Answer: 1911

Answer: 1861

Answer: Led to the development of political awakening in India

Answer: Lord Lytton

Answer: British rule and judiciary

Answer: Liberal Nationalism

Answer: Revolutionaries

Answer: Bal Gangadhar Tilak


Two Marks Questions

1. Charging excess to the commodities
2. False weight and measures
3. Selling of adulterated commodities
4. Creation of artificial scarcity of commodities by Illegal hoarding

1.The direct transaction between the producer and consumer has almost stopped.
2. The Price Fixation of the goods and services was done mainly by the middlemen.
3. It led to many hindrances.
4. Consumers had to undergo various difficulties and problems.
5. They incurred many losses.
6. Through Teleshopping the consumer directly buy the goods from the traders.

1. The Act accords importance for safety and quality.
2. Avoiding production and sale of dangerous goods.
3. Prevention of Trade Malpractices in the market.
4. Supervision on Quality, Weights, Measures and Price.
5. Compensating the Consumers in case of any problem arising as a result of trade.
6. Creating awareness to the consumers through Consumer Education.

1. The Consumer Movements were started by a few people who suffered on account of continuous exploitation by the traders.
2. Such movements brought pressure on the government and alerted it to formulate new acts to safeguard the interests of the consumers.
3. In the last five decades, more than 30 Acts have been implemented.
4. E.g. Essential Commodities Act, Weights and Measures Act, Act against Adulteration of Food Articles etc., the Government of India Act 1986 is a significant step in this direction.

1. District Forum.
2. State Commission.
3. National Commission

1. There is no prescribed proforma to file a case.
2. The complaint may be typed one or handwritten.
3. The complaint should include the name of the person (complainer), Full address and Telephone Number.
4. The person or organisation against whom the complaint is made should be, mentioned clearly with an address.
5. The particulars of the goods by which the loss has been incurred and the amount of loss should be specified clearly.
6. The bill or receipt should be enclosed.
7. There is no fees or stamp duty for the complaint.
8. No advocate or lawyer is required. The consumer himself/herself can argue.

1. The Right to Protect against the marketing of goods.
2. Which are hazardous to the life and property of the consumers.
3. The Right to Information.
4. Right to Choice.
5. Right to be Heard.
6. Right to seek Redressal against unfair trade practices or unscrupulous exploitation.
7. Right to Consumer Education.
8. Right to stop exploitation.

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